TM Claims Service Europe Limited

Insurance Claims Service (insurance claim payment) of Marine Cargo Insurance
- Claim Agents in each European countries are providing Claims Service to our clients. Our company is acting as Regional Headquarter to manage & supervise those European Claim Agents.
- Specifically, authorizing the approval request of insurance claim payment from Claim Agents, corresponding to inquiries from Claim Agents, supervising the claims service of Claim Agents, liaising with Japan Head Office etc.
* Clients are Japanese companies.
* Please refer to below link for information on Claims Service of Marine Cargo Insurance. Only Japanese.
https://www.tokiomarine-nichido.co.jp/hojin/marine_site/songai/kamotsu/
- Various tasks will be carried out in cooperation with Tokio Marine Group Insurance Companies (Japan Head Office, European subsidiary etc) and European Claim Agents.
- Communication are mainly in English by email & phone. Japanese can also be used when communicating with Japan Head Office.

(Required conditions)
- Fluent English language skill. (Japanese language skill is also welcome.)
- Competency : Customer Service Orientation, Good Faith and Truthfulness, Accuracy, Persistence & Reliance, Achievement orientation, Professional expertise, Intercultural orientation
- Working visa and residence permit holder for the Netherlands
- PC skills (Excel, Word, Powerpoint)

(Welcome conditions)
- Working experience in nonlife insurance company
- Working experience in logistics companies and/or logistics departments

Prof. W.H. Keesomlaan 1, 1183 DJ Amstelveen

(Working conditions)
- Working hours : 5 days per week (Mon-Fri), 9:00-17:00. 37.5 hours/week. *Flexitime available
- Work starting day : negotiable
- Salary : Considered based on experience etc.
- Commuting allowance
- Annual holidays 26 days

(About Us)
Our Global Claim Service Network
(1)
JPN) https://www.tokiomarine-nichido.co.jp/hojin/marine_site/songai/kamotsu/kaigai_network/
ENG) https://www.tokiomarine-nichido.co.jp/en/network/products/
(2)
JPN) https://www.tokiomarine-nichido.co.jp/hojin/marine_site/songai/kamotsu/kaigai_network/staff.html
ENG) https://www.tokiomarine-nichido.co.jp/en/network/products/staff.html

If you are interested in the job, please send your CV by email.
After screening, we will invite candidates for an interview.