Mizuho Bank Europe N.V.

This role offers a unique opportunity to work in an international setting. Directly under the Facilities Manager, you focus on a wide variety of responsibilities. It is your responsibility to ensure that the business can continue by supporting on facilities, operational and administrative support.
If you are aiming for a divers job with a fine balance between operational & administrative tasks, this is the perfect opportunity for you! You are the first point of contact for visitors by phone or when they visit the office. You also manage the office facility, office storage supplies, and canteen area. Also you provide crucial support to the Management Board (fluent Japanese & English is crucial).

[Facilities]
 Assist with basic building and premises maintenance matters
 Responsible for stationary & office supplies; among others business cards & Japanese stationary
 Assist with food & beverages for client meetings, social gatherings and other company events
 Provide support to (former) expats and related administration
 Responsible for the office item registrations
 Handling archive administration
 Maintain organization chart & telephone list

[Customer support]
 Welcoming visitors & clients in a professional matter
 Receive guests from Head Office and other Branches, including necessary arrangements
 First point of contact on Mizuho's central telephone line
 General reception work to provide excellent customer service

[Office Administration]
 Responsible for the corporate credit card administration
 Processing incoming & outgoing courier/postal services
 Daily distribution of incoming newspapers, postal mail & incoming fax
 Support with regular reporting to Head Office for facilities
 Arrange the annual KLM Health check for employees

[Management Support]
 Assist Management Board & the Executive Director HR&FM with business trip arrangements & related administration
 Assist with meeting arrangements for internal and external meetings
 Arranging availability of meeting rooms for Management meetings
 First point of contact for our travel agency and hotel bookings
 In coordination with the Corporate Secretary assist with Supervisory Board meeting preparations and meeting materials
 Process/forward content of Management Board members documents tray on a regular basis
 Arrange a driver for Management upon request
 Support high profile visitors/internal employees with visit/travel arrangements.

[Desired skills and experience]
 Representative attitude and presence
 Customer Service – Service minded, customer first attitude, representative
 Communication – Ability to effectively communicate both verbally and in writing
 Problem Solving – Able to proactive provide pragmatic solutions
 Planning and organizational skills
 Excellent Japanese and English verbal and written skills is mandatory

Education requirements
 Bachelor level is a pre
 Minimal 3-5 years’ experience in a similar Japanese position
 Experience in an international/corporate environment is a pre

Our Offer
 Being part of one of the largest financial institutions of the world;
 Competitive remuneration package (e.g. 13th month and bonus);
 Good career opportunities for professional development in a global institution;
 Technical and professional training;
 Working in a dynamic international and multicultural environment;

Screening procedure
A reference screening and a diploma check are part of the selection procedure. Once the candidate is selected he/she will be subject to a screening procedure conducted by the applicable authorities (i.e. VOG or 2nd Tier screening).

Details from this advertisement are not to be used for marketing purposes.

Amsterdam

The Bank
The Mizuho Financial Group, Inc. (MHFG or the Mizuho Group) is one of the largest financial institutions in the world. Through its legally-owned subsidiaries it offers a broad range of services including banking, trust banking and securities, and other business related to financial services through its group companies. MHFG is listed on the Tokyo Stock Exchange and New York Stock Exchange. The total Mizuho Group and its subsidiaries has approximately 55,000 staff working in approximately 890 offices inside and outside of Japan, with total assets of over US$1.7 trillion.

Mizuho Bank Europe N.V. (“MBE” or the “Bank”) was established in 1974 and is a 100% subsidiary of Mizuho Bank Ltd., which in turn is a wholly-owned subsidiary of MHFG. MBE employs around 70 FTE and has Branches in Brussels (Belgium), Vienna (Austria) and Madrid (Spain). MBE is a fully licensed bank incorporated in the Netherlands and supervised by De Nederlandsche Bank (“DNB”) and the Autoriteit Financiële Markten (“AFM”).