Purpose of the function
The execution of administrative tasks in order to support the Relationship Managers, Unit Head and Department Head in JCBD.
The function forms part of Japanese Corporate Banking Division (JCBD), which consists of 4 units: Business Promotion, Administration, CMS, KYC and Credit Analyst Team. The task of JCBD is to develop and maintain Japanese customer base, and to gain profits through promotion of the bank’s products and services within the risk framework of the bank.
Administrative assistant is to report to Unit Head, Administration and to Department Head of CBD1.
•To execute the administrative tasks related to JCBD customers.
•To execute loans, deposits, foreign exchange transactions, and other products/services.
•To create OVS instruction sheets for input
•To execute GCMS/Pooling related tasks, such as to handle all operational works and to respond to a wide range of customer enquiries.
•To execute MUFG Trust Service related tasks, such as to support Relationship Manager’s business promotion, to handle all operational works and to respond to a wide range or customer enquiries.
•To ensure timely processing of reporting requirements.
•To handle with the support from Relationship Managers, KYC (Know-Your-Customer), sanction monitoring and other Regulatory required tasks.
•To pursue other operational tasks such as document delivery among divisions, etc.
•To respond to a wide range of customer enquiries by phone and/or email, resolving issues satisfactorily, referring matters to colleagues as appropriate.
•To execute a variety of tasks and/or instructions given by UH, and DH in respect of business expansion of all MBE group.
•To co-work with other JCBD members in order to meet the target and other team requirements, by harmonizing with the whole team members in JCBD.
•To contribute to the completion of the team’s workload.
•To ensure compliance with the Bank’s rules, policies, procedures and guidelines together with all relevant regulatory and statutory requirements.
•Drive for Results
•Collaborate and Build Partnerships
•Communicate Effectively and Professionally
•Balance Risk with Opportunity
•Deliver extraordinary Customer Experience
•Demonstrate Global Perspective
•Influence and Inspire Others
•Lead Change and Seek Continuous Improvement in productivity
Knowledge and skills
•The function requires an intellectual and working background at HBO level (professional economic/administrative education) and experience in a similar function or relevant area. Banking industry preferred.
•The function requires knowledge of the (intra-)divisional work flows and processes, of the products offered by our Front Office and of the applicable internal and external legislation.
•The function also requires knowledge and understanding/experience of/with the bank's business, policies, rules and guidelines.
•PC skills: Windows, MS Excel (advanced skill preferred), MS Power Point MS Word
•Basic financial knowledge, data-processing,
•Willingness to understand MUFG strategies, regulations and manuals
•Verbal and written communication skills in English are essential. Dutch and Japanese languages preferred. Especially, Japanese language skills can be an advantage.