The senior account manager is part of a team of our logistics experts and is reporting directly to Business unit manager. In this role you but you will be responsible for our logistics sales in the Netherlands, expanding business opportunities to larger accounts. It is like a spider in the web within the company and establishes contacts with the necessary departments for support and customer solutions.
Retaining existing accounts and increasing the market share or accounts, revenue and increasing customer satisfaction through an intensive approach to existing accounts and prospects based on the account plan.
Target of this role:
・Contribution to sales process (administrative organization)
・Increase market share
・Delivered account activities
・Effectiveness (internal and external) network
・Business unit manager supportasks:
・Mapping and analyzing current accounts
・Advising on possible improvements to the business unit manager
・Actively maintain contact with existing accounts
・Acquisition and prospecting inside and outside existing accounts
・Contract management (set up new, existing and potential) together with business unit manager
・Drawing up a report containing information about the country, the sales opportunities, the competition, etc., including providing advice based on one's own insight and research
・Visible and measurable contribution to various forms of selling (including deep and cross selling)
・Aim for a maximum achievable degree of implementation, in order to be able to utilize the maximum contract value with the customer.
・Take initiatives to stimulate mutual cooperation with the various HTS branches and other staff departments.
・Representing HTS in the working area and participating in network meetings, in order to increase visibility and image.
・Is able to define the entire HTS offer in the form of customer-oriented solutions, based on the principles of the various sales techniques such as cross-selling, deep-selling and solution selling.