Nichia Europe B.V.

• Handling Nichia’s sales process and sales order related activities, such as;
1. Process purchase orders, place orders and organise release of products
2. Data input, maintenance in Exact and Nichia’s Internal Order System
3. Obtain customer credit information, work with accounting to set up accounts and credit terms.

• Interface between Nichia Japan and customer regarding shipment dates, supplier change requests and sample requests
1. Manage and coordinate customer forecasts, product inventory and order status
2. Assist with customer requests for qualification documentation
3. Answer customers non-technical inquires and communicate necessary information to Key Account Manager/Sales Manager

• Provide Internal and External (Sales) Support;
1. Support Sales Manager and Key Account Manager’s activities when they are traveling
2. Support business relationship between customer and Key Account Manager/Sales Manager in order to optimise communication and reach mutual goals

• Maintain familiarity with Nichia’s processes, procedures and policies
• Reporting to Sales Manager in Europe
• Very limited travelling

• MBO/Secondary Vocational Level
• Three years technical sales support background desirable
• Preferably experience in international electronic trading business
• Technically minded

Amsterdam

• Capable of preserving confidential and/or sensitive information
• Ability to pay attention to details and gather comprehensive information on customer needs
• Excellent verbal and written communication skills
• Excellent in Dutch & English
• Preferably some other language(s)
• Proficient computer skills MS Office
• High energy level, multitasker, good time management skills and knows to prioritise in conjunction with day-to-day activities